Breaches of the waiting list guarantee

If the deadline you have been given for your assessment/treatment approaches and you have yet to be given an appointment, please contact the hospital to enquire about your appointment.

​If the deadline has passed and your assessment/treatment has not started, you can contact HELFO (the Norwegian Health Economics Administration). HELFO is responsible for arranging alternative treatment at a different public or private hospital – even abroad, if necessary.

Read more about your entitlement to necessary healthcare.

Contact information

HELFO Patient Referral Unit
E-mail: pasientformidling@helfo.no


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